Privacy Policy | Realty Net Media

This Privacy Policy describes how Realty Net Media LLC, a Florida limited liability company located in Palm Beach County, Florida ("Company," "we," "us," or "our"), collects, uses, and shares personal information when you visit www.realtynetmedia.com or any related websites and pages we operate for ourselves (collectively, the "Site"), contact us, or use our services as a client.

This policy does not cover client websites. We build, host, and operate websites and marketing tools for real-estate professionals and other businesses. Those websites are operated for our clients, and information submitted on them is governed by the relevant client's own privacy practices — see Section 6.

1. Information We Collect

Information you provide

Inquiries and forms — name, email address, phone number, company or brokerage, market or service area, and anything you include in a message when you contact us, request information, or sign up.
Client and billing information — if you become a client: account details, business information, and billing information. Where payments are handled by third-party payment processors, your full payment-card details are collected and processed by the processor, not stored by us.
Communications — the contents of emails, messages, and calls with us. Calls may be monitored or recorded for quality and record-keeping where permitted by law and with any required notice.
Content you submit — anything you upload or provide for the services (for example brand assets or testimonials).

Information collected automatically

Usage and device data — IP address, device and browser type, operating system, pages viewed, links clicked, referring pages, approximate location derived from IP address, and dates and times of access.
Site activity — searches, saved items, preferences, and interactions with features, where the Site offers them.
This data is collected through cookies, pixels, tags, local storage, server logs, and similar technologies (see Section 2).

Information from other sources

Service providers and partners (for example analytics, advertising, and lead-verification providers), publicly available sources, and business partners — which we may combine with information we collect directly.

2. Cookies and Similar Technologies

We and our service providers may use:

Essential cookies — required for the Site to function (security, sessions, load balancing);
Functional cookies — remember choices and preferences;
Analytics cookies and tools — measure how the Site is used so we can improve it;
Advertising cookies and pixels — deliver and measure ads, including interest-based (retargeted) ads on other sites and platforms.

You can control cookies through your browser settings, and opt out of interest-based advertising through the choices described in Section 5. Where required by applicable law, we honor recognized opt-out preference signals, such as the Global Privacy Control.

3. How We Use Information

provide, operate, secure, and improve the Site and our services;
respond to inquiries and requests, and provide client service and support;
administer accounts, orders, billing, and collections;
send service, transactional, and administrative communications;
send marketing communications, which you can opt out of at any time (Section 7);
run analytics and advertising, including measuring campaigns and reaching audiences likely to be interested in our services;
protect against fraud, abuse, and security threats;
comply with law, enforce agreements, and establish, exercise, or defend legal claims.

4. How We Share Information

Service providers — companies that perform services for us, such as hosting, data storage, analytics, communications delivery (email, text, telephony), CRM, payment processing, and support, under obligations to use the information only to provide those services;
Advertising and analytics partners — as described in Section 2; depending on your state's law, some of this disclosure may be considered "targeted advertising," a "sale," or "sharing," which you may opt out of (Sections 5 and 8);
Data-feed and compliance parties — where our agreements for listing data or similar feeds require usage reporting or compliance verification;
Professional advisors — lawyers, accountants, insurers, and similar advisors under confidentiality obligations;
Corporate transactions — in connection with a merger, acquisition, financing, or sale of assets, where information may be transferred as a business asset;
Legal and safety — to comply with law, legal process, or enforceable government requests, or to protect the rights, property, or safety of Company, our clients, or others;
With your direction or consent.

We do not sell personal information for money.

5. Your Advertising and Analytics Choices

adjust cookie settings in your browser (blocking essential cookies may break parts of the Site);
use industry opt-out tools for interest-based advertising offered by the advertising industry's self-regulatory programs;
use the opt-out settings of the advertising and social platforms you use;
enable an opt-out preference signal such as the Global Privacy Control in your browser;
exercise the state-law rights described in Section 8.

6. Client Websites and Platform Data

Websites, lead tools, CRMs, and campaigns we operate for clients collect information — such as lead forms, saved searches, messages, and browsing activity — for the client. For that information, the client is responsible for its own privacy notices, policies, and consents, and we process the information to provide our services to the client under our agreement with them. If you submitted information on a client's website, direct privacy questions and requests to that client; we will refer requests we receive to the relevant client where appropriate. This includes messages we transmit for clients (for example new-listing alerts and saved-search emails) and third-party scripts, tags, pixels, and widgets that clients choose to install on their websites — those tools operate for the client, and the client's own notices and consents govern them.

7. Email, Text, and Call Communications

Email marketing — every marketing email includes an unsubscribe mechanism; opting out does not stop service or transactional messages.
Text messages — where offered, reply STOP to opt out and HELP for help; message and data rates may apply.
Calls — calls with us may be monitored or recorded where permitted by law and with any required notice.

8. State Privacy Rights

Depending on where you live, you may have rights under state privacy laws, which may include the right to: know and access the personal information we hold about you; correct inaccurate information; delete information; obtain a portable copy; and opt out of targeted advertising, "sale"/"sharing" of personal information, or certain profiling. You may exercise these rights — and appeal a decision — by contacting us as described in Section 15. We will verify requests as the applicable law requires, honor authorized agents where required, and will not discriminate against you for exercising your rights.

9. Retention

We keep personal information for as long as needed for the purposes described in this policy — including providing services, complying with legal, tax, and accounting obligations, resolving disputes, and enforcing agreements — and then delete, aggregate, or de-identify it. Retention periods vary by information type and context.

10. Security

We use administrative, technical, and physical safeguards designed to protect personal information appropriate to its nature. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a security incident affects your personal information, we will notify you and regulators as applicable law requires.

11. Children

The Site and our services are for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided us personal information, contact us (Section 15) and we will delete it.

12. Third-Party Websites

The Site may link to or embed third-party websites and services. Their privacy practices are their own; this policy does not apply to them.

13. United States Processing

We operate from the United States and the Site is intended for U.S. audiences. If you use the Site from elsewhere, you understand your information will be processed in the United States, where laws may differ from those of your jurisdiction.

14. Changes to This Policy

We may update this policy from time to time by posting a revised version with a new "Last updated" date. Material changes will be highlighted on the Site or otherwise communicated as required by law.

15. Contact

Privacy questions and requests: [insert the designated privacy/legal contact channel].